Privacy Policy

At Evolora, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase from our website.

 

Information We Collect

When you visit our website or make a purchase, we may collect the following information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely by our payment providers — we do not store this information)

Device & Usage Information

  • IP address
  • Browser type
  • Time zone
  • Pages viewed and interactions on our website
  • Cookies and similar tracking technologies

Order Information

  • Products purchased
  • Order history
  • Transaction details

 

How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Communicate with you about your purchase
  • Provide customer support
  • Improve our website, products, and services
  • Prevent fraud and maintain security
  • Send marketing communications (only if you opt in)

 

Marketing & Communications

If you choose to subscribe, we may send you emails related to:

  • Order updates
  • Product releases
  • Wellness insights and offers

You can unsubscribe at any time by clicking the link in our emails.

 

Sharing Your Information

We only share your information with trusted third parties where necessary, including:

  • Payment processors (e.g. Shopify Payments, PayPal)
  • Shipping providers
  • Analytics services (e.g. Google Analytics)
  • Email marketing platforms (e.g. Klaviyo)

These partners are required to handle your information securely.

 

Cookies & Tracking

We use cookies and similar technologies to:

  • Improve website functionality
  • Understand how visitors use our site
  • Personalise your experience

You can adjust your browser settings to disable cookies if preferred.

 

Data Security

We take reasonable steps to protect your personal information.

All payments are processed securely through trusted payment gateways, and we do not store sensitive payment details on our servers.

 

Your Rights

You may have the right to:

  • Access the personal data we hold about you
  • Request corrections
  • Request deletion of your data
  • Opt out of marketing communications

To make a request, please contact us.

 

Changes To This Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with the revised date.

 

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Evolora
support@evolora.co